Privacy Policy

Medieval Depot takes pride in being a service-oriented company and Medieval Depot will work hard to earn your repeat business. This webpage is officially owned and established by Medieval Depot as the Privacy Policy, and any changes made to this policy will be updated here on this page, except where clearly expressed otherwise.

This means that Medieval Depot enforces strict protocol to ensure that any Personally Identifiable Information of every customer is kept confidential beyond the usage stated within this Medieval Depot Privacy Policy. At every step of your order processing, from the secure browsing of our site to receiving your purchase, you will be able to see and appreciate the level of customer service and security that makes Medieval Depot.com a trusted online store.

Medieval Depot has put forth the following policy in order to protect customer/individual interests, Personally Identifiable Information, non-personally identifiable information, Medieval Depot as a company, and trusted affiliates for operating the business.

Personally Identifiable Information:

At Medieval Depot we are committed to protecting your privacy online. The Medieval Depot Privacy Policy demonstrates our firm commitment to protecting the privacy of our customers. Medieval Depot will use the information that we collect about our customers to fulfill product and service purchases and to create a more personalized online experience. When you shop at Medieval Depot, Personally Identifiable Information is collected from you such as your name, telephone number, e-mail address, billing address, shipping address, credit card or other payment information, an encrypted password, and other personally identifiable information. All personally identifiable information from the Medieval Depot website is transferred via SSL encryption (HTTPS) to a secure server and access to this information is strictly forbidden for any reason other than: (1) processing a transaction, (2)order processing, (3) customer change or removal of information, (4) protecting from encrypted data loss, (5) improvements to the website shopping experience, (6) contacting a customer for business relations (7) to personalize customer experience (8) to offer opt-in promotional opportunities with your consent (9) to contact you with shipping and order fulfillment, informational emails and contact. Personally Identifiable Information is only trusted to parties who assist in: (1) operating the Medieval Depot website, (2) conducting business and/or services to the customer, (3) associated services to assist in operation and agree to keep the above information confidential.

Stored and Encrypted Password information is not retrievable by Medieval Depot employees, and all password resets require the confirmation through the customers registered email address.

Medieval Depot does not sell or rent Personally Identifiable Information to any 3rd parties. If you wish to have your information removed from the Medieval Depot website or systems, you may contact Medieval Depot by sending and email to sales@medievaldepot.com or calling 1-905-232-0666.

Non-Personally Identifiable Visitor Information:

Medieval Depot may collect Non-Personally Identifiable Visitor Information for the use of analytics, upgrades, benchmarks, marketing, advertising, and for other trusted uses. A Medieval Depot Email Newsletter sign-up is optional, and anyone can enter their own email address to opt-in. However, this is for opt-in purposes only, and by using this feature, you agree that you have entered a valid email address that you have consent to use. It has come to our attention that a wrong email address may be entered without consent, and Medieval Depot provides options to Unsubscribe from the Medieval Depot Email Newsletter. To unsubscribe from Medieval Depot Email Newsletters, click the “UNSUBSCRIBE” link at the bottom of a promotional email, or send a request via email to sales@medieval depot.com. Medieval Depot provides customers with a strictly enforced “DO NOT MAIL” list, which is irreversible except by the recipient who has requested to be on the “DO NOT MAIL LIST”.

Payment Information Processing:

Credit Card information and other payment information is not saved on the Medieval Depot website system, and is only used to process a transaction through the authorized Medieval Depot Payment Gateway. All supplied payment information on the Medieval Depot online systems is transferred via Secure Sockets Layer (SSL) and encrypted into the Medieval Depot Payment Gateway. Access to this information is forbidden except by those authorized with special access to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.

When placing an order on Medieval Depot website, you will be required to enter your payment information for each order placed. This is a precautionary measure that ensures additional security to Medieval Depot customers in that the Medieval Depot accounts and website will not be used fraudulently by Medieval Depot or it's trusted affiliates.

Medieval Depot and affiliates are periodically audited to ensure company/site security and compliance with laws, regulations, and governance. Medieval Depot secure data is encrypted by Network Solutions Certificate Authority:

How we use cookies:

Cookies are alphanumeric identifiers that www.Medieval Depot.com transfers to your computer's hard drive through your Web browser to allow Medieval Depot systems to recognize your browser and to provide personalized logins and to store items in your Shopping Cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to enjoy a convenient and enriched shopping experience and Medieval Depot recommends that you leave them turned on.

Terms and Conditions

Please also visit Medieval Depot Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of Medieval Depot website at https://www.Medieval Depot.com/General-Terms-and-Discount-Policy.aspx

Your Consent

By using Medieval Depot website, you consent to the Medieval Depot Privacy Policy online.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on August 7, 2015.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Email: sales@medievaldepot.com

Phone/Fax Numbers:

Local: 1-905-232-0666

Fax: 1-905-232-0774

Mailing Address:

Medieval Depot

30-2455 Cawthra Rd.

Mississauga, Ontario

L5A 3P1