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General Terms & Discount Policy

Discount Policy:

Note: Medieval Depot is not liable to give any discount if you forgot to put in your discount code.  Discount/Promo Codes are not applicable to already discounted items.

General Terms:

All prices are subject to change without any notice and we are not responsible for any typographical errors. acknowledges that how personal information is gathered, used and shared is very important to you, and we appreciate the trust you put in us. We tell you just how we do those three things in our privacy policy. You accept this policy when you visit

What Personal Information Does Medieval Depot Gather?

The information we learn from customers helps us personalize and continuously improve your experience at Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, improving our products, product offerings and website, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities.

 How we use cookies:

  • Cookies are alphanumeric identifiers that transfers to your computer's hard drive through your Web browser to allow our systems to recognize your browser and to provide personalized logins and to store items in your Shopping Cart between visits.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to enjoy a convenient and enriched shopping experience so we recommend that you leave them turned on.

Does Share the Information It Receives to a third party?

Medieval Depot is not in the business of selling its information to others. We share customer information only as described below.

  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Self-Identifying Information

You provide such information when you search, buy or communicate with customer service. For example, you provide information when you place an order through; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; or participated in Suggest A Product. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; and product preferences.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Other Information:

Please read our other policies to understand our protocol and how we protect our customers and our business.

Medieval Depot will never ask you to provide sensitive information through email because one of the biggest threats to the security of our customers' accounts is fraudulent email and Web sites, called spoof email and spoof Web sites. Both, spoof email and spoof Web sites, are used to obtain personal and account information. We do not store any sensitive customer information (including credit card data) because all orders are manually reviewed and checked by our in-house fraud analyst. Medieval Depot will remain committed to protecting your privacy online.

Release, Assumption of Risk, Waiver of Liability, and Indemnity Agreement:

When you purchase any merchandise from Medieval Depot, you represent that you are of legal age and that the Merchandise can be purchased and owned in your Province, State, Country, and/or city of residence. By offering merchandise for sale, Medieval Depot does not represent or warrant that any specific purchase may legally purchase, own, or possess the merchandise ordered. Please check your local law. When you purchase merchandise from Medieval Depot you agree to assume all risks related to and/or arising from your ownership and use of the merchandise and agree to indemnity and hold Medieval Depot harmless from any and all claims brought to any person or entity against Medieval Depot related to and/or arising from your ownership and/or use of the merchandise.

Copyrights and Trademark Notice:

All content on Medieval Depot website including text, graphics, logos, button icons, images, digital downloads, data compilations, and software is the property of Medieval Depot and its content suppliers which are protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of Medieval Depot are protected by Canadian and international copyright laws. All software used on this site is the property of Medieval Depot and its software suppliers are protected by Canadian and international copyright laws. and other marks indicated on our site are registered trademarks of Medieval Depot in the Canadian and other countries. trademarks may not be used in connection with any product or service that is not Medieval Depot; in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Medieval Depot.

All other trademarks not owned by, appearing on this site are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by Medieval Depot.

Fraud Policy: does not tolerate credit card fraud, and we put an emphasis on keeping our customers safe. This includes using the highest level of SSL Encryption when accepting orders on our web site.

We do not store any sensitive customer information (including credit card data), and all orders are manually reviewed by our in-house fraud analyst.

Credit card fraud is a growing problem faced by online stores, and it is the store's responsibility to ensure that only valid orders are shipped or risk taking a loss on the sale.

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